Shipping & Delivery Policy

At Rated Shop PG, we believe that every order is a gift being prepared with intention and care. We are delighted to get your metaphysical treasures to you as quickly and securely as possible.

 Order Processing Time

This is the time it takes for us to prepare, package, and infuse your items with positive energy before they are handed over to the shipping carrier.

Processing Time: 1-3 Business Days.

Please note: Our processing time may be slightly extended during high-volume periods (such as holidays or major sales) due to the handcrafted nature of many items. We will always communicate any potential delays.

 Shipping Options & Costs (Domestic)

We use reliable carriers to ensure your package arrives safely. All shipping methods include a tracking number.

Please Note: Delivery times are estimates provided by the carrier and are not guaranteed. Weekends and national holidays do not count as business days.

 International Shipping

We are happy to share our spiritual adornments with the global community!

Available To: [Canada, Mexico, Australia, UK, will notify when other countries are added to list]

Shipping Costs: Calculated at checkout based on the weight of your order and the destination country.

Delivery Time: Can vary significantly, typically [7-21] business days, depending on the destination and customs processing.

Customs/Duties: Rated Shop PG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Tracking Your Order

Once your order ships, you will receive an email notification containing your tracking number and a link to monitor your package's journey. Please allow up to 24 hours for the tracking information to update once you receive the email.

 Lost, Stolen, or Damaged Packages

We take great care in packaging your items, but once the package leaves our care, it is transferred to the shipping carrier.

• Damaged Items: If you receive your item damaged, please contact us immediately at [info@ratedshoppg] within [48 hours] of delivery. Please include your order number and photos of the damaged item and the packaging so we can assess the situation and find a swift resolution.
• Lost or Stolen Packages: We are not responsible for packages that are marked as "Delivered" by the carrier. If your package is lost or stolen, please contact the carrier directly to file a claim. We are happy to assist you with any information needed to complete your claim.